In December,
it’s not likely you’ll be camping and in need
of an address to have those forgotten supplies mailed to
you. But if you were, the Moab Mailing Center could oblige.
More
likely, you live here and have valuable, fragile Anasazi
pottery, a lamp, fountain or other southwest treasure friends
and relatives from afar will receive. Lines are long at
the post office and you don’t know where to get bubble
wrap. You may even want to drop a card in the box, which
of course you haven’t purchased yet and your car
is overstuffed and not the best environment for writing
an intimate greeting.
This is the scenario, with a dozen objectives that could take
you on a trail of a dozen stops. Or one: The Moab Mailing Center
at Canyonlands Advertising.
You can arrive verily empty handed save the gifts and items
you want to pack. All the frills, including a chair and a tabletop,
are waiting, along with some very pleasant people to help you
pack with the most care and least expense. Boxes, tape, labels,
bubble wrap - everything you need to get those packages on
their way. You might even find an additional gift in the collection
of cards, calendars, magnets and “Made in Moab” gift
items on display.
Modeled after the urban Kinko’s and UPS Stores, the Moab
Mailing Center is a hands-on get the project done place, in
addition to being a certified outlet for UPS and Federal Express.
It is self-serve and full-serve, depending on the needs of
the customer, and it’s a fun place to get it done.
“We like to pride ourselves on customer service,” said
Office Manager – aka office “Goddess” - Kari
Huts. “We’re good people-people. We all enjoy it,
and we all get along.”
Huts says there is particular talent in the shipping business
at the Mailing Center with the addition of Aaron Davies to
the staff. He grew up in the business with his father, and
has been a “blessing” to the shipping end of a
busy office.
“He
came here with a lot of knowledge,” said Huts. “He’s
a great asset. We always managed to get it done, but he’s
added a whole new dimension.”
The Mailing Center was a “twinkle in the eye” of
Canyonlands Advertising owner Theresa King in the early 1990s,
when Kari Huts went to work there.
“The shipping evolved as a need,” she said.
King adds that the need was two-fold: Kinko’s-like businesses
were sprouting up and experiencing success in larger cities,
and the small Canyonlands Advertising was beginning to make
copies for people and expand its original venue of advertising
services and publication of the monthly info-magazine Moab
Happenings. Both of those services were seasonal, King said.
The idea that shipping could help keep employees busy during
the off-season was attractive.
“It was an idea that was put into my mind, actually,” King
said. “It seemed a natural extension of the Copy Center
and publishing.”
In 1996 contracts with UPS and Fed Ex were signed and the Moab
mailing Center was off and running.
“By golly, we can mail anything,” Huts adds, and
she kids not. Many a bicycle has been shipped out of the Mailing
center ahead of their owners who did not want to bother flying
with them.
In addition to shipping out, the Mailing Center rents private
mailboxes, which in 1996 was also a dire need in the community
as more people moved to the area and boxes ran short at the
post office. The Mailing Center will also receive packages
for individuals who are not regular mailbox customers, but
who have a need to receive a package while in Moab.
On an average day the Moab Mailing Center ships 50 packages.
Huts said there is a solid local base.
“People trust the shipping,” she said. “UPS
and Fed Ex are guaranteed.”
The busiest time of year is two weeks before Christmas, though
Huts said ‘people are getting better at shipping their
packages early.” The record number of packages shipped
in a day is 143.
“We can get really busy and have four computers going,
creating shipping labels.” she said.
Theresa King employs four people full-time at the Mailing Center,
Canyonlands Advertising, the Copy Center and Moab Happenings – each
a separate business run out of the same user-friendly building
- a new location since April of 2006. Located at 375 South
Main (corner of Main and Grand Ave.) - the new building was
remodeled with the large shipping volume in mind. Also new
copiers have been added to keep up with the increasing volume
in copy service needs. Color copies are available for those
who wish to send photos to loved ones, or create their own
Christmas cards and letters. In addition, the Moab Arts Festival,
Channel 6 roller ads and Moab Lodging Association bookwork
is handled there. King, who has no children, calls her businesses
her kids.
“And right now we have a couple of unruly teenagers,” Huts
jokes.
Still, the environment reflects the mission statement for Canyonlands
Advertising – the umbrella over all of the other entities:
1. Provide marketing services to the business community
of Moab.
2. Enhance community life by organizing cultural events.
3. Create wealth in a workplace in which it is fun and
positive for staff and clients to participate.
“I agree with Theresa when she says that happy employees
are good employees,” said Huts, who is obviously both – happy
and good. “We’re allowed here to be who we are.
There are four of us who work full-time, and we couldn’t
be any different. But Theresa is a good boss and she values
our contribution and hears what we say.
“It’s an eclectic group.”
And, it’s an eclectic business.
The Moab Mailing Center offers UPS and FedEx air and ground
services and is open 6 days a week Monday thru Friday from
8am to 6pm, Saturday from 9am to 5pm. UPS pickup is at 3:30
p.m. weekdays, and Fed Ex is at 4 p.m. For more information
about any of the services available at the Mailing Center,
call 259-8431.
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