Moabites
are lucky – and right – to claim the Colorado
Plateau as their backyard playground. World Wide River Expeditions
carries a double meaning for this message found on the cover
of the 35-year-old river company’s brochure. People,
lots of them, literally play in owners Nicki and Steve Hazlett’s
backyard on Riversands Road on the edge of the wetlands,
nine months out of the year. They make their home there with
their five children ages 3 to 14, and 24 of the 28 guides
that work for them in the summer. The Hazletts call this
a “family operation.” And so it is. It isn’t
unusual to have 3 year old Eli on Nicki’s lap while
she works, 7 year old Lily filing in the office, 10 year
old Zak answering the phone, 12 year old Jed loading boats,
and 14 year old Ivy doing interpretation on a trip.
“We’ve been down here (from the Salt Lake area) for 18 years,” Nicki
says. “We started as guides for Richard Jones, who owned World Wide for
30 years before he retired. At first we worked summers while we went to school.
Then we moved down to Moab to manage the company. Now as owners it’s major
full-time for us.”
Steve
and Nicki managed the boating business until they decided to buy the
company in 2000. Richard Jones was ready to embark on his lifelong dream
of boating across the Atlantic, and was consequently ready to sell the
company. For Steve and Nicki the decision was easy: if the company sold
to anyone else they would have to move and give up their vocation of
15 years. They stayed on the river so they could continue rafting with
their friends, and they consider anyone who rafts with them their friends.
Steve is a business teacher at Grand County High School during the off-river
season, but when summertime rolls around, its back to the river full-time. “As
it turns out Nicki is able to use the Family and Consumer Science degree
she earned from BYU and I’m able to use the business degree I earned
from SUU,” Steve points out. “And we love hanging out with
the guides,” Nicki adds.
“Two guides just came in from the daily and they were having a blast out
there with the kayaks,” Steve says at the end of a recent and unusually
high water river-running day. “We don’t mind these higher water levels
after so many years of lower water. But, low water has its advantages too. The
water’s warm and people have just as much fun when the water levels drop
back to normal. We really don’t know what normal is over the long course
of things. It is really fun at any level, especially in inflatable kayaks.”
World Wide has 40 inflatable kayaks that hold two people each. The “duckies” are
relatively easy for people of all ages to maneuver. There’s as
much opportunity for fun in low water as there is in so-called “normal” years,
the way Steve sees it.
From
mid-April to mid-September the Hazletts organize a multitude of river
trips: Cataract, Westwater, and the Daily on the Colorado, Desolation
Canyon on the Green, and the Main Salmon in Idaho. The trips vary in
length from ½ day to five days. Unlike many river companies, the
guides at World Wide rotate so that a guide coming off a multi-day Cataract
trip might spend the next week on the Daily. This is where Steve says
the guides are World Wide’s best marketing. “They come off
a trip like that excited, and they talk about it to our one-day guests,” Next
thing you know our clients want to do a multi-day trip.” And it
gives the guides both the break and the excitement these adventure-seeking
guides thrive on. “Most of the guides that come to us are very
entertaining,” Nicki says poignantly. “It is a great break
for them away from school and they love just being out on the river.”
The Hazletts go to great expense each year to make sure all of their
guides are well trained on every section so that all of them can take
people out on all of the trips available. “Besides being trained
in rowing, geology, flora, fauna and other things of interest, they are
very well trained in advanced first aid,” Nicki said. “Even
the returning guides are retrained each year. Steve says many of the
guides become like family as well. The Hazlett’s work is their
lifestyle. “We just want to have fun,” Nicki said, “we
want to play.” Steve laughs. Both have said they get on the river
a couple of times a year themselves. The office mailings, phone calls,
and commissary – none of it runs itself. But, Nicki points out,
our work is fun. It is even more fun now as their kids have gotten older
and can participate more in the business.
World Wide offers competitive prices on its trips because the company
is “off-Main Street,” but still has combination packages
that include horseback riding at Red Cliffs Adventure Lodge and Hummer
and ATV tours with Highpoint Hummer. Brochures and rack cards are available
around town, and a video is available on request for those interested
in one of the World Wide River Expeditions packages. For more information,
contact Nicki or Steve at 435-259-7515, 800-231-2769, visit the office
at 625 Riversands Road in Moab or visit www.worldwideriver.com.
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